Privacy Policy

GetFast E-Marketplace

About Us

    This Privacy Policy is an electronic record in the form of an electronic contract in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

    This legally binding document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 and Rule 4 (1) of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 that require publishing the rules and regulations, user agreement and privacy policy for access or usage of

    We, GetFast Cyber Shop Private Limited (OPC), incorporated under the Companies Act, 2013 (hereinafter referred to as “GetFast”), having its registered office at Sinha’s Oasis, (East of Sri Hari Apartment), At the end of Road No. 10, East Patel Nagar, Patna-800023, Bihar, India, the creator of this Privacy Policy ensure our firm commitment to your privacy vis-à-vis the protection of your priceless information. In order to endow you with our uninterrupted use of services, we may collect and, in some circumstances, disclose information about you. To enhance better protection of your privacy we publish this Privacy Policy clearly stating our practices and policies related to handling of or dealing in your personal information including sensitive personal data or information like, type of your personal or sensitive personal data or information collected, purpose of collection and usage of such information, extent of disclosure of such information including sensitive personal data or information, our data or information security related practices and procedures and the choices you can make about the way your information is collected and used.

    All visitors to (Website) are supposed to read and understand our Privacy Policy carefully. It shall be implied that by providing us your information or by simply using the Website you indicate your agreement to be bound by the terms and conditions of this Privacy Policy and your unconditional consent to the collection, storage, transfer and use of information relating to you as provided herein.

    When you explicitly agree to the Privacy Policy while submitting your personal information during use of the Website, it shall be implied that you also agree to treat that as your email giving consent to provide your sensitive personal data or information also for the purpose of collection, storage, transfer and use as provided herein for information relating to you. If you do not agree with the terms and conditions of our Privacy Policy, including in relation to the manner of collection or use of your information, please do not use the Website or access the Website.

    We reserve the right to amend or make additions to the Privacy Policy from time to time as we deem fit, without any intimation to you. You are therefore advised to re-read the Privacy Policy on a regular basis before using the Website. Should it be that you do not accept any of the additions or amendments to the Privacy Policy, you must close this Website immediately as your continued use of the Website will be construed as your unconditional acceptance of additions or amendments to the Privacy Policy.


  2. Definitions

    1. “We”, “Our”, “Us” shall mean and refer to GetFast the creators of this privacy policy.
    2. “You”, “Your”, “Yourself”, “User” shall mean and refer to natural and legal individuals who use the Website as Buyer or Seller or Advertiser or Affiliate or otherwise, howsoever.
    3. “Website” shall mean and refer to the website created by GetFast.
    4. “Personal Information” shall mean and refer to such information related to You that We may collect from You, which, either directly or indirectly, in combination with other information available or likely to be available with us is capable of identifying You.
    5. “Sensitive Personal Data or Information” shall have the same meaning as defined in the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
    6. “Information About You” shall mean any data or information generated due to your accessing or use of Website including your Personal Information and your Sensitive Personal Data or Information.
    7. “Third Party” refers to any website, company or individual apart from the User and GetFast.
  3. Information We Collect

    We do not collect your Sensitive Personal Data or Information without your explicit consent obtained in the manner mentioned hereinabove. Your Sensitive Personal Data or Information consists of information relating to:

    1. password
    2. financial information such as bank account or credit card or debit card or other payment instrument details
    3. physical, physiological and mental health condition
    4. sexual orientation
    5. medical records and history
    6. biometric information
    7. any detail relating to the above clauses for providing service and
    8. any of the information received under above clauses for processing, stored or processed under lawful contract or otherwise.

    You have the option not to agree to share your abovementioned Sensitive Personal Data or Information when you are explicitly asked to agree or disagree to the Privacy Policy while submitting your personal information during use of the Website e. g., at the time of becoming a registered user of the Website by creating your user ID/password, at the time of placing order for purchase of any product displayed on the website etc.

    In order to purchase any product or otherwise use this Website, you are required to provide the following Personal Information which includes, but is not limited to:

    • Name;
    • User ID;
    • Password;
    • Address;
    • Mobile number;
    • E-mail address; and
    • Payment details

    We may also collect, store and use information other than your Personal Information, including, but not limited to, your browsing behavior, your location, other information related to your interaction with the Website, URL from which you came to the Website, URL to which you went from the Website, your computer browser information, your IP address etc. whether you are a registered user of the Website or an unregistered user.

    Sellers, Advertisers, Affiliates, third party service providers complimenting and supplementing GetFast in providing products, services, contents and advertisements on the Website for you may collect non-personal information about user behavior, user location, user preferences from the Website for improving user experience on the Website as well as on internet.

    You agree that the information provided by you to GetFast shall be true, accurate, complete, current, authentic and that its use by GetFast shall not violate any law, judgment, decree, legal document etc. or else GetFast shall have the right to indefinitely suspend or terminate your registration and block your access to the Website.

  4. Purpose of collection of Your Information

    We only collect, store, process and use such information from you that we consider necessary for arranging an ever-improving, seamless, efficient and safe service, customized to your needs including:

    1. To facilitate provision of products, services, contents, experience, advertisement, offers, information, materials suited to your preferences;
    2. To communicate necessary account and product/service related information from time to time;
    3. To conduct analytical studies, academic research, surveys, internal reviews to assess the efficiency of service, effectiveness of advertisements, user behavior, user preferences etc. in order to continuously add and improve products, services, content, user experience, offers, value added services and advertisements on the Website;
    4. To allow you to receive quality customer care services;
    5. To prevent, audit, investigate and take action against illegal activities and fraud;
    6. To protect the integrity of the Website, implement information security practices and comply with the highest security standards;
    7. To assist the law enforcing agencies and comply with applicable laws, rules and regulations;
    8. To provide you with information and offers on products and services, on updates, on promotions, on related, affiliated or associated service providers and partners, that we believe would be of interest to you;
    9. To assist third parties in providing product and service related support like installation and after sales service to users buying products and services from the Website;
    10. To assist third parties fulfilling your purchase of products or services from the website for example processing your payments or delivering products or services purchased by you or providing related customer service to you.
    11. To enable evaluation of the business of GetFast by potential investors or third parties interested in buying or otherwise sharing some or all shares or assets of GetFast.

    [Individually and/or collectively as the context requires referred to as (Purpose)]

  5. How Information Is Collected

    Our site's online registration form requires users to give us contact information (like your name, address, telephone number and mobile number) and demographic information (like your zip code/pin code). To become a registered user, you are also required to provide a valid email address at registration and choose a username or alias that represents your identity on our website.

    Information About You may be collected when you do business on the Website or avail services available on the Website or otherwise deal with GetFast which may include but not limited to participating in online survey or contest, posting feedbacks/testimonials/blogs/reviews, communicating with Customer Care Service.

    We use data collection devices such as "cookies" on certain pages of our Websites. "Cookies" are small files sited on your hard drive that assist us in providing customized services. We also offer certain features that are only available through the use of a "cookie". Cookies can also help us provide information, which is targeted to your interests and preferences. Cookies may be used to identify logged in or registered users. You can choose to erase or block these cookies from your computer at the cost of being prevented from using those features of the Website that are only available through these cookies.

    Third party vendors including (“Google”) may use cookies to serve advertisements based on your visits to this Website. You may visit the website of the third party and choose to opt out of the use of cookies for interest-based advertising, if the third party offers such an option. You may choose to opt-out of the DoubleClick cookie that Google and its partners use for interest-based advertising by visiting Ads Settings. Alternatively, you can opt out of a third-party vendor's use of cookies for interest based advertising by visiting

    The website also has enabled the Google Analytics Advertising, which allows Google to collect data about users on our website, in addition to Google advertising cookies and anonymous identifiers. You may choose to opt out of this by downloading and installing the Google Analytics opt-out add-on here

    We may receive information related to you from third parties like, social media services, business associates and other openly available sources which besides other data and information may include your profile picture, you and your friends’ contact details and any other information connected with you which is available in public domain. As and when you create connection between the Website and such sources of data and information you deem to authorize GetFast to collect, store, process and use such data and information.

    Now, having understood the various methods of collection of data and information mentioned herein including those related to you by us and by third parties when you use the Website:

    1. You agree that before or at the time of collecting information, we state the Purpose for which information is sought from you.
    2. You agree that the information including personal information and Sensitive Personal Data or Information we collect, store, process and use is necessary and solely to fulfil the objective of those stated Purpose and with your consent or as required by law.
    3. You agree that we or any person acting on our behalf retain information only as long as it is necessary for the fulfilment of those stated Purpose or for which the information may lawfully be used or is otherwise required under any other law for the time being in force.
    4. You agree that you shall not hold Us or any person acting on Our behalf responsible for the authenticity of the information related to You published on the Website on the basis of information supplied by You to Us or to any other person acting on Our behalf and that you shall be responsible for the same.
    5. You agree that we permit you, as and when requested by you, to review the information you have provided to ensure that any information found to be inaccurate or deficient is corrected or amended by you as feasible.
    6. You agree that, prior to the collection of information, you have the option not to provide the data or information sought to be collected by us or by any person acting on our behalf and that you also have option, at any time while availing the services or otherwise, to withdraw your consent by writing to us. You, further, agree that in case you do not provide or later on withdraw your consent, we shall have the option not to provide goods or services for which the said information was sought.
    7. You agree that the information collected as mentioned hereinabove is for lawful Purpose connected with a function or activity of GetFast or of any person on its behalf and the collection of the information is necessary for that Purpose.
    8. You agree that you are aware about the information being collected, the Purpose for which it is being collected, the intended recipients of the information, the name and address of the agency that is collecting the information and of the agency that will retain the information.
    9. You agree that we collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
    10. You agree that the information we collect is relevant to the stated Purpose for which it is to be used and to the extent necessary for those Purpose and is accurate, complete and up-to-date.
  6. External Links on Website

    The Website may include hyperlinks to other web sites or content or resources. We have no control over any websites or resources, which are provided by companies or persons other than Us.

    You acknowledge and agree that We are not responsible for the availability of any such external sites or resources, and does not endorse any advertising, products or other materials on or available from such websites or resources.

    You acknowledge and agree that We are not liable for any loss or damage which may be incurred by you as a result of the availability of those external sites or resources, or as a result of any reliance placed by you on the completeness, accuracy or existence of any advertising, products or other materials on, or available from, such websites or resources. These Third Party service providers and Third Party sites may have their own privacy policies governing the storage and retention of your personal information that you may be subject to. We recommend that when you enter a Third Party site, you review the Third Party site’s privacy policy as it relates to safeguarding your personal information. We use Third Party advertising companies to serve advertisements when you visit the Website.

  7. Our Use of Your Information

    Your contact information is used to contact you when necessary. We use your IP address to help diagnose problems with our server, and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information. We may use your IP address to help protect our partners and ourselves from fraud.

    We also use your contact information to send you offers based on your interests and prior activity. GetFast may also use contact information internally to direct its efforts for product improvement, to contact you as a survey respondent, to notify you if you win any contest; and to send you promotional materials from the contest sponsors or advertisers.

    Further, you may from time to time choose to provide payment related financial information (credit card, debit card, bank account details, billing address etc.) on the Website. We are committed to keeping all such Sensitive Personal Data or Information safe at all times. You may use the ability to save your card details and other information including Sensitive Personal Data or Information for future reference and faster payments at your discretion. GetFast will not use your financial information for any purpose other than to complete a transaction with you.

    To the extent possible, we provide you the option of not divulging any specific information that you wish for us not to collect, store or use. You may also choose not to use a particular service or feature on the Website, and opt out of any non-essential communications from GetFast.

  8. Confidentiality

    You further acknowledge that the Website may contain information which is designated confidential by Us and that you shall not disclose such information without our prior written consent.

  9. Our Disclosure of Your Information

    As a matter of policy, we do not share, sell or rent any Information About You to any third party.

    Where compliance of any product or service etc. required by you involves one or more third parties, such information as is considered reasonably necessary by GetFast to comply with your requirement may be shared with such third party or parties. You hereby agree that when you create such requirement you unconditionally agree and allow GetFast to transfer, share or disclose any Information About You within India or globally to such third parties which is considered necessary by GetFast for the Purpose and which ensures the same level of data protection as by Website or as required by applicable law and which in good faith is considered to follow similar privacy policy as this Website or as may be required by applicable law.

    You acknowledge and unconditionally agree that when you choose to provide payment related financial information (credit card, debit card, bank account details, billing address etc.) on the Website in order to purchase any product or services from the Website you agree and allow GetFast to transfer, share or disclose your such sensitive personal data or information to third party payment gateways/ banks/ financial service providers for the Purpose which are digitally encrypted, and provide the highest possible degree of data protection available under the technology presently in use or as required by applicable law.

    Further you acknowledge and unconditionally agree that the transfer, sharing and disclosure of any Information About You shall not cause any loss to you or any third party or any wrongful gain to GetFast or any third party.

    The following describes some of the ways in which Information About You may be disclosed:

    1. External Service Providers: There may be a number of services offered by external service providers that help you use our Websites. If you choose to use these optional services, and in the course of doing so, disclose information to the external service providers, and/or grant them permission to collect Information About You, then their use of such information is governed by their privacy policy.
    2. Other Corporate Entities: We share much of our data, including Information About You, with our parent and/or subsidiaries that are committed to serving your online needs and related services, throughout the world as per applicable law. Such data will be shared for the sole purpose of enhancing your browsing experience and providing our services to you. To the extent that these entities have access to Information About You, they will treat it at least as protectively as they treat similar information about other users.
      It is possible that We and/or its subsidiaries, or any combination of such, could merge with or be acquired by another business entity. Should such a combination occur, you should expect that we would share some or all of Information About You in order to continue to provide the service. In such event (to the extent that it occurs) we will notify you by email or by putting a prominent notice on the Website before Information About You is transferred and becomes subject to a different privacy policy as per applicable law.
    3. Law and Order: We may release your sensitive personal data or information to a third party in order to comply with a Court Order or other similar legal procedure, or when compliance of any requirement of such disclosure is considered in good faith necessary under any law for the time being in force.
  10. Accessing and Reviewing Information

    Following registration, you can review and change the information you submitted except your display name any time. You can change your registration information such as: name, address, city, state, zip code, country, phone number, and profile. If you change any information we may keep track of your old information.

    We will retain in our files information you have requested to remove for certain circumstances, such as to resolve disputes, troubleshoot problems and enforce our terms and conditions. Further, such prior information is never completely removed from our databases due to technical and legal constraints, including stored 'back up' systems. Therefore, you should not expect that all of Information About You will be completely removed from our databases in response to your requests.

  11. Other Information Collectors

    Except as otherwise expressly included in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. To the extent that you disclose your information to other parties, whether they are on our Websites or on other sites throughout the Internet, different rules may apply to their use or disclosure of the information you disclose to them. To the extent that we use third party advertisers, they adhere to their own privacy policies. Since we do not control the privacy policies of the third parties, you are subject to ask questions before you disclose your personal information to others.

    Under certain circumstances, third parties may unlawfully intercept or access transmissions or private communications, or other User may abuse or misuse your information that they collect from our Website. Therefore, although we use industry standard practices to protect your privacy, we do not promise, and you should not expect, that any Information About You or your private communications, whatsoever, would always remain private.

  12. Security

    We treat data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorized access by users inside and outside GetFast. We do not recommend transfer of personal information including sensitive personal data or information (such as credit card number and bank account details) via the Website to other users. You are recommended to do so offline, on the phone or via personal emails. We follow generally accepted industry standards to protect the personal information including sensitive personal data or information submitted to us, both during transmission and once We receive it. However, "perfect security" does not exist on the Internet. You hereby acknowledge and agree that any security breaches beyond the control of our standard security procedures are at your sole risk and discretion.

    We will continue to enhance our security procedures as new technology becomes available.

    Further, transacting over the internet has inherent risks which can only be avoided by you following security practices yourself and informing our customer care team immediately about any suspicious activity or when your account appears to have been compromised.

    When you sign up to become a User, you will also be asked to choose a password. You are entirely responsible for maintaining the confidentiality of your password. It is important that you protect it against unauthorized access of your account and information by choosing your password carefully, and keeping your password and computer secure by signing out after using our services.

    You agree not to use the account, username, email address or password of another User at any time or to disclose your password to any third party. If you choose to share this information with third parties to provide you additional services, you are responsible for all actions taken with your login information and password and therefore should review each third party's privacy policy. You are responsible for all actions taken with your login information and password, including fees. If you lose control of your password, you may lose substantial control over your personal information including sensitive personal data or information and may be subject to legally binding actions taken on your behalf. Therefore, if your account has been compromised for any reason, you should immediately change your password. You agree to notify us immediately if you suspect any consistent unauthorized use of your account or unauthorized access to your account even after password change.

    Furthermore, You acknowledge and unconditionally agree that GeFast cannot and shall not be held responsible for any loss or misuse of any Information About You due to a Force Majeure event like fire, flood, explosion, sabotage, acts of God or Government, law and order situations, power or electricity related problems, cyber security incident etc.

  13. Disclaimer

    We cannot ensure that all of your private communications and other personal information including sensitive personal data or information (like credit card information and bank account number) will never be disclosed in ways not otherwise described in this Privacy Policy. Therefore, although we are committed to protecting your privacy, we do not promise, and you should not expect, that Information About You will always remain private. As a user of the Website, you understand and agree that you assume all responsibility and risk for your use of the Website, the internet generally, and the documents you post or access and for your conduct on and off the Website. 

  14. Disputes and Jurisdiction

    All disputes involving but not limited to rights conferred, compensation, refunds, and other claims through this policy will be resolved through a two-step Alternate Dispute Resolution mechanism.

    1. Stage 1: Mediation. In case of a dispute, the matter will first be attempted to be resolved by a sole mediator who is a neutral third party and will be selected at the mutual acceptance of a proposed mediator by both Parties. Both Parties may raise a name for sole arbitrator and in case both Parties accept the proposed name, the said person shall be appointed as sole mediator. In any case the Parties are not able to reach a consensus within two proposed mediators, GetFast reserves the right to decide who the final mediator is. The decision of the mediator is not binding on both Parties, however the Parties in good faith will attempt to be bound by the decision.
    2. Stage 2: Arbitration. In case that mediation does not yield a result suitable or preferred by any one of the Parties, arbitration may follow, the award of which is binding on both Parties. The Arbitration Board shall comprise three members; one appointed by each Party and the third member to be nominated by the two appointed members by mutual consent. Arbitration shall be held in Patna, Bihar, India. The proceedings of arbitration shall be in the English language. The arbitrator’s award shall be final and binding on the Parties. If the dispute cannot be resolved by this two-step Alternate Dispute Resolution mechanism, it shall be referred to the courts at Patna, Bihar, India.

    If you have to report any discrepancy or have any complaint or grievance regarding access or usage of computer resource or processing of any Information About You, our Grievance Officer at Customer Care Service at should be contacted by you.

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